Privacy policy

Welcome to the Stagebox ("Stagebox") privacy policy.

Stagebox respects your privacy and the privacy of your children and is committed to protecting personal data generally. This privacy policy will inform you as to how we look after your personal data when you sign up to one of our audition workshops, take part in our training programmes, or otherwise work with us at one of our centres of excellence across the UK.

A note to parents/guardians

Where you are a parent or guardian and you are signing up to this policy on behalf of a Stagebox member child, we ask that you take the time to explain how their personal data will be used in a manner that you consider appropriate given your child's age and abilities.

Though legally in the UK children from the age of 13 can give valid consent to the processing of their personal data, we ask that parents or guardians sign this policy on behalf of all children up to the age of 18 years.

This privacy policy is provided in a layered format so you can click through to the specific areas set out below.

Contents

  1. Important information and who we are
  2. The data we collect about you
  3. How is your personal data collected?
  4. How we use your personal data
  5. Disclosures of your personal data
  6. International transfers
  7. Data security
  8. Data retention
  9. Your legal rights
  10. Glossary

1. Important information and who we are

Purpose of this privacy policy

This privacy policy aims to give you information on how Stagebox collects and processes your personal data through your use of our website, including any data you may provide through contacting us by email or when you use our services.

It is important that you read this privacy policy together with any other privacy policy, fair processing policy or other notices we may provide on specific occasions when we are collecting or processing personal data about you.

Controller

Stagebox is the controller and responsible for your personal data.

Contact details

Full name of legal entity: STAGEBOX MUSICAL THEATRE WORKSHOP (NORTH) LIMITED
Company number: 09421415
Email address: contact@stagebox1.wpengine.com
Postal address: 167 Southborough Lane, Bickley, Bromley, Kent, England, BR2 8AP

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

Changes to the privacy policy

This version was last updated on 16 March 2020.

Third-party links

This website may include links to third-party websites. We do not control these third-party websites and are not responsible for their privacy statements.

2. The data we collect about you

Personal data means any information about an individual from which that person can be identified.

We may collect, use, store and transfer different kinds of personal data about you, including:

  • Identity data
  • Contact data
  • Diary data
  • Guardian data
  • Bursary data
  • Billing data
  • Agent data
  • School data
  • Qualifications data
  • Production company data
  • Technical data
  • Usage data
  • Aggregated data

Special categories of personal data

We may collect special category personal data where required as part of the services we provide. This may include:

  • Race
  • Ethnic origin
  • Religion
  • Height, weight and other physical measurements
  • Medical or health data
  • Information provided in support of bursary data

This data is required in order to understand your needs, provide relevant production companies with information, and protect your safety.

If you fail to provide personal data

Where we need to collect personal data by law or under the terms of a contract, and you fail to provide that data when requested, we may not be able to perform the contract or provide services.

3. How is your personal data collected?

We collect data through:

  • Direct interactions, including forms, email, phone, post or other correspondence.
  • Third parties or publicly available sources.
  • Production company data and school data from your education establishment where you instruct them to provide information to Stagebox directly.

4. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we use your personal data:

  • Where you have given consent.
  • Where we need to perform a contract.
  • Where it is necessary for legitimate interests.
  • Where we need to comply with a legal obligation.
  • Where we need to protect your vital interests.

Purposes for which we use your personal data

We may use personal data to:

  • Register you as a new Stagebox member.
  • Deal with emergency health issues.
  • Process and deliver services.
  • Schedule auditions or training sessions.
  • Manage requests from production companies.
  • Arrange interviews, trials, performances and rehearsals.
  • Consider bursary applications.
  • Provide production companies with requested production company data.
  • Manage our relationship with you.
  • Notify you about changes to our terms or privacy policy.
  • Enable competitions, prize draws or surveys.
  • Administer and protect our business and website.
  • Make suggestions and recommendations about services.

Marketing

You can ask us or third parties to stop sending marketing messages at any time by following opt-out links or contacting us.

Cookies

The page states that Stagebox does not use cookies to serve tailored adverts, build profiles, or use cookie information for marketing purposes.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider another compatible purpose is required.

5. Disclosures of your personal data

We may share your personal data with:

  • Production companies who sign up to the Stagebox service.
  • Third parties referenced in bursary data.
  • External third parties listed in the glossary.
  • Third parties involved in a sale, transfer or merger of parts of the business or assets.

We require third parties to respect the security of your personal data and treat it in accordance with the law.

6. International transfers

We do not transfer your personal data outside the United Kingdom without your prior express written consent.

7. Data security

We have put in place security measures to prevent your personal data from being accidentally lost, used, accessed, altered or disclosed in an unauthorised way.

We limit access to personal data to employees, agents, contractors and third parties who have a business need to know.

8. Data retention

We retain personal data only for as long as reasonably necessary to fulfil the purposes we collected it for.

We may retain personal data for longer where required for legal, regulatory, tax, accounting or reporting purposes, or where there is a complaint or potential litigation.

By law, we have to keep basic customer information, including contact and identity data, for six years after they cease being customers for tax purposes.

9. Your legal rights

You have rights under data protection law, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing.
  • Request transfer of your personal data.
  • Withdraw consent.

To exercise these rights, contact: contact@stagebox1.wpengine.com

No fee usually required

You will not usually have to pay a fee to access your personal data or exercise your other rights.

What we may need from you

We may request information to confirm your identity and ensure your right to access your personal data.

Time limit to respond

We try to respond to legitimate requests within one month.

10. Glossary

Lawful basis

Consent means consent that is specific, clear and unambiguous.

Legitimate interest means the interest of our business in conducting and managing our business to provide services and a secure experience.

Performance of contract means processing data where necessary for the performance of a contract.

Comply with a legal obligation means processing personal data where necessary for compliance with a legal obligation.

External third parties

External third parties may include:

  • Production companies you request or require Stagebox to communicate with.
  • Children's casting and similar agency services where requested by you in advance.
  • Providers of secure payment services, including PayPal.
  • Third parties cited as references as part of a bursary application.

Your legal rights

You have the right to:

  1. Request access to your personal data.
  2. Request correction of your personal data.
  3. Request erasure of your personal data.
  4. Object to processing of your personal data.
  5. Request restriction of processing of your personal data.
  6. Request transfer of your personal data.
  7. Withdraw consent at any time.